Legal notice

Chhokar & Co ("we" or "us") takes your privacy seriously. This Privacy Policy explains how we will use information about you and the steps we take to ensure your information is kept secure and confidential. 


Please read this Privacy Policy carefully. If you use any of our services ("Services") you will be regarded as having read and accepted this Privacy Policy. You must not use this Website or our Services if you do not accept this Privacy Policy.



Chhokar & Co is the data controller under the Data Protection Act 1998 in relation to the processing of your personal data in connection with the Services. Our registered address is Chhokar & Co, 29a The Broadway, Southall, Middlesex UB1 1JY. If you have any queries relating to our use of your personal data or any other related data protection questions, please contact our Data Protection Officer at law@chhokar.com.

The information we collect



We collect personal information about you when you give this to us in the course of registering for and/or using our Services, for example, accessing restricted information pages, or requesting us to contact you. In the course of providing the Services to you, we may also store information about how you use our Website, for example, the pages viewed, the website from which you came to visit our Website, changes you make to information you supply to us, details of the information and or advice you request.

Telephone calls that you make to our offices on 020 8574 2488 and 01753 523941 may be monitored and/or recorded. This will help us to train our staff and improve our service to you.



We will periodically review your personal information to ensure that we do not keep it for longer than is permitted by law.



Purposes for which we use information about you



We may use your personal information for the following purposes:

• to enable you to access and use the Services; and/or
• to personalise and improve aspects of our overall service to you and our other users, as well as carrying out research such as analysing market trends and client demographics; and/or
• to communicate with you, including sending you information about services which we think may be of interest to you.

Passing on information about you



As part of using our Services you consent to us disclosing your personal information to the following parties:

• The Law Society, the Solicitors' Regulatory Authority, the Financial Services Authority and/or other regulatory/governing bodies for the purposes of compliance monitoring;
• Selected other third parties whose products, services or other offers we believe may interest you.

Where permitted by data protection and privacy law, we may also disclose information about you, or access your account:

• if required or permitted to do so by law; and/or
• if required to do so by any court, the Financial Services Authority, the Office of Fair Trading or any other applicable regulatory, compliance, Governmental or law enforcement agency; and/or
• if necessary in connection with legal proceedings or potential legal proceedings; and/or
• in connection with the sale or potential sale of all or part of our business or the company.

If we reasonably believe false or inaccurate information has been provided and fraud is suspected, details may be passed to fraud prevention agencies to prevent fraud and money laundering.



Keeping you informed of offers and services



You agree that we shall be entitled to advise you via e-mail, post, telephone or by text of services we think may interest you.

Whenever you provide us with personal information, we will give you an opportunity to tell us you do not consent to us and others using and sharing your information for marketing purposes. Unless you tell us otherwise, you are consenting to such uses. 


Any electronic marketing communications we send you will include clear and concise instructions to follow should you wish to unsubscribe at any time. 
Should you no longer wish to be contacted by us, you can advise us at any time by contacting our offices on 020 8574 2488 (lines are open Monday to Friday 9.30am to 5.30pm) or by sending an email to law@chhokar.com.

Improving our Service to you



In order to ensure the Services we provide you continue to meet your needs we may ask you for feedback on your experience of using the website. Any feedback you provide will only be used as part of our programme of continuous improvement and will not be published on the website.

Cookies



A cookie is a very small text file placed on your computer. Cookies help us to:

• understand browsing habits on this Website; and
• understand the number of visitors to this Website and the pages visited

Most cookies are deleted as soon as you close your browser, these are known as session cookies. Others, known as persistent cookies, are stored on your computer either until you delete them or they expire. By using this Service, you consent to us using cookies. 


You can choose to block or delete cookies through your browser settings. If you decide to block or delete our cookies, you will not be able to benefit from the full range of our Services and this may affect the performance of our website on your system.



Security



Keeping information about you secure is very important to us. However, no data transmission over the internet can be guaranteed to be totally secure. Whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk. You must keep secure any username and password which you create when registering for the Services.



Transferring your information abroad



Information supplied by you to us will only be transferred outside the European Economic Area by us or our agents where this is necessary for the purpose of performing obligations to you, or when you have given your prior consent to such transfer. 



Your Rights



You have certain rights under the Data Protection Act 1998. For example, in accordance with the Data Protection Act 1998 we will always let you have a copy of the personal information we have about you, if you request it from us in writing. The law allows us to charge you a £10 fee for a copy of such information and we may do so. 


Your responsibility for the information you provide



You may complete a registration process as part of your use of this Website which may include the creation of a username, password and/or other identification information. Any username, password and/or other identification information must be kept confidential by you and must not be disclosed to, or shared with, anyone. Where you do disclose to or share with anyone your username, password and/or other identification information, you are solely responsible for all activities undertaken on this Website using your username, password and/or other identification information. 



You must check and ensure that all information, content, material or data you provide on this Website is correct, complete, accurate and not misleading and that you disclose all relevant facts.